Accessibility at
Next Step Health Partners.
Next Step Health Partners is committed to providing an accessible website and helping individuals with disabilities have meaningful access to information about Medicare and insurance services.
Committed to Equal Access
Next Step Health Partners is committed to making our website and digital information accessible to individuals with disabilities. We strive to provide an inclusive online experience and to reduce barriers that may prevent someone from accessing or understanding information available through our website.
We use recognized accessibility practices, including the Web Content Accessibility Guidelines (WCAG), as a guide for ongoing website improvements. Our goal is to make our website easier to perceive, understand, navigate, and use across different devices, browsers, and assistive technologies.
Accessibility Practices We Strive to Maintain
We work to incorporate accessibility considerations throughout our website. Depending on the content and functionality, these practices may include:
Keyboard Navigation
We work to make important website functions, links, buttons, and navigation usable through keyboard controls without requiring a mouse.
Screen Readers
We strive to structure website content in a way that supports commonly used screen readers and other assistive technologies.
Alternative Text
Meaningful images are intended to include alternative text or other appropriate text-based descriptions when needed.
Color & Contrast
We work to provide sufficient contrast and avoid relying solely on color to communicate important information.
Text & Zoom
We strive to allow users to enlarge or resize text using standard browser and device accessibility features.
Clear Navigation
We use clear headings, sections, navigation elements, links, and buttons to make information easier to locate and understand.
Accessible Forms and Website Interactions
When forms are available on our website, we strive to provide understandable labels, instructions, and information necessary to complete the form.
Clear Labels
Form fields should identify the information being requested and provide understandable instructions when appropriate.
Instructions
We work to provide useful instructions when information is required or when additional clarification may be helpful.
Error Information
We strive to make form errors understandable and provide information that helps users correct problems.
Links & Buttons
We work to make links and buttons distinguishable and understandable based on their purpose.
Documents, Videos & Other Content
If we provide downloadable documents, PDFs, videos, audio, or other digital content, we will work to make that content accessible when reasonably practicable.
We will work to provide accessible documents when documents are made available through our website.
When video content is provided, we will work to include captions or other appropriate accessibility features when applicable.
When audio-only information is provided, we will work to provide an appropriate text alternative when applicable.
Need Information in Another Format?
If you have difficulty accessing information on our website because of a disability, please contact us. We will work with you to identify an appropriate way to provide the information or assistance you need, when reasonably available.
Alternative Access
If a website page, document, form, or other content is not accessible to you, please contact us for assistance or to request the information through another available method.
Reasonable Accommodation
Individuals who need an accessibility-related accommodation or assistance accessing our information are encouraged to contact us.
Third-Party Websites & Services
Our website may contain links, tools, scheduling services, forms, embedded content, or other functionality provided by third parties. These services may include insurance company websites, scheduling platforms, analytics services, or other external resources.
Because these services are operated by third parties, we may not control their accessibility features or accessibility practices. If you experience difficulty accessing third-party content that is necessary to obtain information or complete an interaction with us, please contact us and we will try to assist you through an alternative available method.
Tell Us About an Accessibility Issue
We welcome feedback about the accessibility of our website. If you encounter a page, feature, document, or other content that is difficult to access or use because of an accessibility barrier, please let us know.
- The page or feature where you experienced the problem
- A brief description of the accessibility issue
- The device or browser being used, if known
- The assistive technology being used, if applicable
- Your preferred method for us to respond
We're Here to Help
If you need assistance accessing information on our website or would like to report an accessibility issue, please contact Next Step Health Partners.
888-807-5221Please let us know how we can assist you or what information you are having difficulty accessing. We will review accessibility concerns and work to provide appropriate assistance or an alternative method of access when reasonably available.
Accessibility Is an Ongoing Process
Website accessibility is an ongoing process. We periodically review our website and may make changes to improve usability, accessibility, navigation, content structure, and compatibility with assistive technologies.
We appreciate feedback from visitors and use accessibility concerns to help identify areas where improvements may be needed.
Next Step Health Partners is an independent insurance agency. This Accessibility Statement is intended to describe our efforts to provide an accessible website and does not create a contractual right or guarantee of accessibility.
Effective Date: September 2, 2026 | Last Updated: September 2, 2026